Canceling An Order

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It is best if you do this BEFORE you print a picking ticket.

  • Log into your admin section
  • Go to Orders/Search in the top nav
  • Filter using any available fields and click Search or just click Search to return all orders
  • Click the Order number in the first column to go to the order in question
  • Click the Refunds tab at the top
  • Refund the total amount for the order
  • THEN click the Cancel Order tab and confirm the cancellation