Creating a Basic Global Promotion With Promo Code

To create a basic GLOBAL (applies to all products) promotion requiring a promo  code, do the following: Log in and go to Product/Catalogs Click the ‘new catalog’ link just above the Catalogs box In the New Catalog box, Name your new catalog. Name is the only box required Create a name that makes sense for […]

Settling A House Account Order

If you have customers using House Accounts to pay for their orders, you can use the following steps to settle a House Account at payment time. To apply payment/settle a house account order, do the following: Log in Go to Customer and then Search Search for the customer and when the results come back, click […]

Adding/Updating Products in the Warehouse

Adding a New Product to the Warehouse Go to Products/Warehouses Click the ‘new product’ link between the Warehouses and Product sections Add the SKU and the number On-Hand The other fields are not required and are there if you keep track of product location in your warehouse. OPTION: When adding a new product under the […]

Placing a B2B Order

NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on Spirits360 websites. Please contact customercare@spirits360sales.com to make sure your site is set up correctly before completing the steps below. To place an order for a B2B store, use the steps below: Log in to EOS Find the customer you want to […]

Creating a B2B Store

NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on Spirits360 websites. Please contact customercare@spirits360sales.com to make sure your site is set up correctly before completing the steps below. Here are the instructions for adding a new B2B/Wholesale store. Log in to EOS Using the top nav, hover over Admin and […]

Refunding An Order

If you are cancelling the entire order and refunding it, please see: Canceling An Order To refund an order: Log into your admin section Go to Orders/Search in the top nav Filter using any available fields and click Search or just click Search to return all orders Click the Order number in the first column […]

Fulfilling An Order

Fulfilling an order in your Spirits360 site is literally only a few clicks, in fact, we had one client tell us “it was so easy I thought we did something wrong.” To fulfill an order: Log in and go to Orders/Picking Tickets Any order in the Processing status will appear in the Picking Ticket list […]

Reprinting Picking Tickets

There will be times when you need to reprint a picking ticket, be it the browser pop-up blocker was on, printer issues, out of paper, whatever, so you go back to the Picking Tickets list, and the ticket you need is no longer available. Remember, the Picking Ticket list only displays tickets in the Processing […]

Promoting Your Site Best Practices

To get the most benefit out of your new Spirits360/Brews360 shop, we suggest you feature a link to it prominently in several places: Have your webmaster add a call to action button or link to ‘Shop Online Now’ or similar wording, linking directly to your new Spirits360 site. We suggest you add it to a […]

Editing a Product

A basic overview of the options available on the Product Update page. Please contact us for more detailed information if you cannot find your answer below. Log into your admin section Go to Products/Search in the top nav Find the product you want to update and click the SKU in the first column to go […]