Knowledge Base

The Ultimate Guide For Managing Your Spirits360 Store

Use the Categories menu to choose a topic and see all the articles available for that category. Select Knowledge Base to browse all available articles, which are also listed below.

Adding/Updating Products in the Warehouse

Adding a New Product to the Warehouse Go to Products/Warehouses Click the ‘new product’ link between the Warehouses and Product sections Add the SKU and the number On-Hand The other fields are not required and are there if you keep track of product location in your warehouse. OPTION: When adding a new product under the […]

Canceling An Order

It is best if you do this BEFORE you print a picking ticket. Log into your admin section Go to Orders/Search in the top nav Filter using any available fields and click Search or just click Search to return all orders Click the Order number in the first column to go to the order in […]

Completing Curbside Pickup Orders

If your site has distillery or curbside pickup option, there is an additional step needed to complete your distillery/curbside pickup orders. Shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the case for pickup orders. To complete picked up orders: Login […]

Creating a B2B Store

NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on Spirits360 websites. Please contact customercare@spirits360sales.com to make sure your site is set up correctly before completing the steps below. Here are the instructions for adding a new B2B/Wholesale store. Log in to EOS Using the top nav, hover over Admin and […]

Creating a Basic Global Promotion With Promo Code

To create a basic GLOBAL (applies to all products) promotion requiring a promo  code, do the following: Log in and go to Product/Catalogs Click the ‘new catalog’ link just above the Catalogs box In the New Catalog box, Name your new catalog. Name is the only box required Create a name that makes sense for […]

Editing a Product

A basic overview of the options available on the Product Update page. Please contact us for more detailed information if you cannot find your answer below. Log into your admin section Go to Products/Search in the top nav Find the product you want to update and click the SKU in the first column to go […]

Editing the Home Page

Add/Edit/Remove Home Page Products FIRST NOTE – In case it did not come up in training. Please run any new products by us before adding them to navigation for a while so we can make sure there are no compliance gotchas. There are several steps to that, so we like to validate to make sure […]

Editing the Navigation

Add/Edit/Remove Products in the Navigation Menu FIRST NOTE – In case it did not come up in training. Please run any new products by us before adding them to navigation for a while so we can make sure there are no compliance gotchas. There are several steps to that, so we like to validate to […]

Fulfilling An Order

Fulfilling an order in your Spirits360 site is literally only a few clicks, in fact, we had one client tell us “it was so easy I thought we did something wrong.” To fulfill an order: Log in and go to Orders/Picking Tickets Any order in the Processing status will appear in the Picking Ticket list […]

Placing a B2B Order

NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on Spirits360 websites. Please contact customercare@spirits360sales.com to make sure your site is set up correctly before completing the steps below. To place an order for a B2B store, use the steps below: Getting Started – PreOrder Todos Log in to EOS Find […]