If your site has distillery or curbside pickup option, there is an additional step needed to complete your distillery/curbside pickup orders.
Shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the case for pickup orders.
To complete picked up orders:
- Login to your admin site
- Go To Orders/Picking Tickets
- Click on the Force-Ship radio button at the top of the Options section
- This will list all orders that have been printed but do not have UPS tracking assigned
- Select the tickets to complete (click the checkbox in the header to select all)
- Click the Force Ship button at the bottom