Knowledge Base
The Ultimate Guide For Managing Your Spirits360 Store
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Adding Allotments/Points To A Customer
If your site uses Allotment/Points or something similar as a payment method, you can edit the allotment amounts for individual users. Allotments/Points must be enabled on your site for use. Contact our support team to have this feature enabled if necessary. If you have a large number of allotments to add for multiple users, we […]
Adding/Editing a Product to the System
A BASIC OVERVIEW of the options available on the Product Add or Update page. Please contact us for more detailed information if you cannot find your answer below. Log into your admin section Go to Products/Add for a new product or Products/Search in the top nav to add/eidt a product To EDIT a product, find […]
Adding/Updating Products to Warehouse Inventory
Adding a New Product to Warehouse Inventory Go to Products/Warehouses Click the ‘new product’ link between the Warehouses and Product sections Add the SKU and the number On-Hand The other fields are not required and are there if you keep track of product location in your warehouse. OPTION: When adding a new product under the […]
Canceling An Order
It is best if you do this BEFORE you print a picking ticket. Log into your admin section Go to Orders/Search in the top nav Filter using any available fields and click Search or just click Search to return all orders Click the Order number in the first column to go to the order in […]
Clubs End-User Interface
Sign Up Users will go to the ‘Join The Club’ link on your Spirits360 Shop to sign up. The signup page includes: Club Selector if more than one is available on your site Shipping address input section Billing address input section if it differs from the shipping address Credit Card information input to enable recurring […]
Completing Curbside Pickup Orders
If your site has distillery or curbside pickup option, there is an additional step needed to complete your distillery/curbside pickup orders. Shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the case for pickup orders. To complete picked up orders: Login […]
Completing Non-UPS Orders
If your site has non-UPS orders: Distillery or curbside pickup options USPS shipping for merch ABC store shipping (VA Distilleries) There is an additional step needed to complete your orders. UPS shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the […]
Creating a B2B Store
NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on Spirits360 websites. Please contact customercare@spirits360sales.com to make sure your site is set up correctly before completing the steps below. Here are the instructions for adding a new B2B/Wholesale store. Log in to EOS Using the top nav, hover over Admin and […]
Creating a Basic Global Promotion With Promo Code
To create a basic GLOBAL (applies to all products) promotion requiring a promo code, do the following: Log in and go to Product/Catalogs Click the ‘new catalog’ link just above the Catalogs box In the New Catalog box, Name your new catalog. Name is the only box required Create a name that makes sense for […]
Creating A Catalog
To create a catalog, whether for use in a promotion, or for a club, etc…, do the following: Create the Catalog Log in and go to Product/Catalogs Click the ‘new catalog’ link just above the Catalogs box In the New Catalog box, Name your new catalog. Name is the only box required Create a name […]