Knowledge Base

The Ultimate Guide For Managing Your Spirits360 Store

Use the Categories menu to choose a topic and see all the articles available for that category. Select Knowledge Base to browse all available articles, which are also listed below.

Promoting Your Site Best Practices

To get the most benefit out of your new Spirits360/Brews360 shop, we suggest you feature a link to it prominently in several places: Have your webmaster add a call to action button or link to ‘Shop Online Now’ or similar wording, linking directly to your new Spirits360 site. We suggest you add it to a […]

Refunding An Order

If you are cancelling the entire order and refunding it, please see: Canceling An Order To refund an order: Log into your admin section Go to Orders/Search in the top nav Filter using any available fields and click Search or just click Search to return all orders Click the Order number in the first column […]

Reprinting Picking Tickets

There will be times when you need to reprint a picking ticket, be it the browser pop-up blocker was on, printer issues, out of paper, whatever, so you go back to the Picking Tickets list, and the ticket you need is no longer available. Remember, the Picking Ticket list only displays tickets in the Processing […]

Settling A House Account Order

If you have customers using House Accounts to pay for their orders, you can use the following steps to settle a House Account at payment time. To apply payment/settle a house account order, do the following: Log in Go to Customer and then Search Search for the customer and when the results come back, click […]